My Wetsuit Hire FAQ
Delivery
Standard Delivery
Standard Delivery is included in the price of the wetsuit hire and is usually a 3-5 working day service.
Priority £9.95
This is a next day service if the Item is ordered before 2pm (subject to stock).
Saturday £14.95
If you require the wetsuit to be delivered on a Saturday. (If ordered on a Friday this must be ordered before 2pm)
What we do.
MyWetsuitHire offers a wide range of the latest wetsuits from the top triathlon and swim brands. From a full season hire, to a week long quick hire, no matter what you need it for, we can help!
If you are unsure with what you need, then our Quick Hire service is perfect for you, allowing you to provide your details and we pick the perfect wetsuit for you at an excellent price point.
Why not buy?
If you’re looking to simply buy the wetsuit outright, then our sister company, MyTriathlon is perfect for you to find your ideal wetsuit to buy outright. This includes any sales or offers that may be available on the wetsuit at the time.
At the end of the hire, you have the option to purchase the wetsuit, where we reduct the hire price you paid from the RRP, giving excellent value for money with the ultimate try before you buy!
Why do you ask for my height, weight and chest size?
We always double check the sizing for all of our wetsuits that go out, so getting these measurements accurate is vital. We are also aware how confusing sizing guides can be, so please rest assured that you’re getting the best fitting wetsuit possible.
Are the Wetsuits new?
All full season hires are brand new wetsuits. We aim to deliver new wetsuits for all of our other hires too, however this does depend on the stock levels of the wetsuit. If you do receive an ex-rental wetsuit, then this will be considered if you decide to purchase the wetsuit at the end of the hire period.
Why should I use a Tri specific Wetsuit?
Triathlon wetsuits are specifically designed to be used for openwater swimming. They are extremely flexible, provide buoyancy within the legs and the hips and are extremely soft to ensure that you cut through the water with no issue! In comparison to a wetsuit such as a surf wetsuit, you’ll feel a sense of freedom instantly.
What do I do if I damage the wetsuit?
If you accidentally damage the wetsuit whilst it is out for a rental, please contact us immediately and send images of the damage to contactus@mywetsuithire.co.uk. Do not attempt to fix it yourself.
TOP TIPS for putting it on!
A wetsuit should be put on when:
- When you are dry
- With nails cut short and not sharp
- With no watches or jewellery on
- Plastic bags over your feet or hands (if needed to help it slide on)
One of the most important tips to remember is to not use your fingernails on the neoprene, use your finger tips only and ensure you are careful throughout the entire process.
If you are looking for a lubricant to use, then we recommend Bodyglide, which si available to purchase alongside your hire. NEVER use vaseline, this can damage the neoprene of the wetsuit and start to break it down.
Watch this video if you need further guidance.
What to wear under your wetsuit?
Under your wetsuit, you should wear whatever you are planning on completing the rest of the race in. This is most commonly a trisuit, but it can also be anything like swimsuit, tri-shorts or regular soft clothes.
We will always recommend a trisuit during an actual race since they are specifically designed for swimming, biking and running. They dry quickly and provide padding for cycling whilst preventing chafing on the run. They are also skin tight, ensuring they don’t get in the way whilst putting on your wetsuit and provide great aerodynamics during the rest of the race.
What size am I?
Our purchasing process asks for your height, weight and chest size to ensure that we can provide you with the best possible size. Please be as honest and accurate with these measurements as wetsuits are designed to be skin-tight.
Can I change my size once I have hired the wetsuit?
If you discover that your wetsuit is not the right size for you then please contact us first so we can advise whether we agree you have the incorrect size.
A few things to keep in mind though:
1) Everyone that is not used to triathlon wetsuits will find them uncomfortably tight when they put them on! They are not like other wetsuits.
2) The wetsuits give once in the water.
If, after listening to our advice, you still feel that the wetsuit doesn’t fit well, please contact us again and we can arrange an exchange. Please note, we do not refund wetsuit hires once they have been sent out.
Returning the Wetsuit
Your hire period starts from the day after the wetsuit is shipped out from us, please ensure the wetsuit is back with us within your hire period to avoid any late fees being applied. Before returning, check the suit for damage, ensure it is clean and make sure it is dry.
The Wetsuit should be returned to us at:
MyWetsuit Hire
Unit 5 Sycamore Court,
Warrington Road,
Runcorn,
WA7 1RS
We recommend that you send it back to us tracked and keep hold of your tracking number until the end of October, especially if it is a season hire. We get a large number of wetsuits returned each week so we may contact you if we cannot allocate your suit correctly. In order to help us do this, please ensure there is a record of your name and order number inside the returned package
If you have any further questions please email contactus@mywetsuithire.co.uk